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Airline Process Associate Korean speaking 구인

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[인재 서칭 담당 Agency]

Singapore - SELPEO Recruitment Agency Pte Ltd (EA Licence No: 19C9845)

Malaysia - Agensi Pekerjaan SELPEO Recruitment (EA Licence No: JTKSM538C)

SELPEO는 동남아시아 내 싱가포르, 말레이시아, 필리핀, 태국 등에 진출한 글로벌 기업의 인재 서칭을 대행하여, Korean Speaking 인재를 모집하고 있는 Recruitment Agency 입니다.

후보자 분께 일절 금액적으로 요구를 드리지 않습니다.

자세한 정보는 www.selpeo.com으로 문의 바랍니다.

근무지 - Kuala Lumpur, Malaysia

Job Description

End to end airline operation or Online Travel Assistance (OTA) or Social Media.

Customer Care related issues, Reservations, Bulk bookings, Notification, Re-booking, Credit card verification, Queues Management, Email management for all corporate and travel agent queries.

Be able to Handle Customer queries & with good customer Service skills and travel related services keeping in mind various SLAs like quality, AHT, sales conversion & efficient customer service.

To be able to deal with customers and meet customer requirements.

Work Environment - 24*7.

Minimum 6 months of experience in the Airlines or Travel industry.

Personal Style Enablers:

Should have a good standard of both Spoken and written English.

Needs to be a team player with a positive attitude.

Should be adaptable to change.

Needs to display confidence and the ability to sell a given product.

Extrovert with a customer service mind set.

Benefits:

Transport Allowance is provided

18 days of Annual Leaves

14 days of Medical Leaves

Medical Insurance; Outpatient (employee Only) & Inpatient (Employee, Spouse & Children) & Life Insurance (Employee Only)

Dental Coverage @ RM500 per year

APPLY HERE - Application for SELPEO

CHECK ADVANTAGES OF WORKING IN MALAYSIA - CLICK HERE

Employment Process:

1. Resume screening - Please fill out an application form at Application register for SELPEO Make sure to attach you English resume before submitting the form.

2. Client’s Interview – This interview will be done either through Skype or Phone interview. We will be notifying you about the schedule of your interview.

3. Deliberation / Interview Results - We will notify you about the result of the interview, then I will assist you with the other steps to further process your employment.

Should you be interested to discuss this further, we can talk about it at your most convenient time. Let me know your contact details and the best accessible communication tool (Viber, Skype, Kakaotalk, WhatsApp) that we can use.

Thank you! Hope to hear from you soon.

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